Last Updated: September 25, 2026

Welcome. These Terms & Conditions (“Terms”) govern your use of this website and your interactions with the services offered by Marisa Michele Acupuncture PLLC (“Practice,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. Who We Are

Marisa Michele Acupuncture PLLC is a New York professional limited liability company providing licensed acupuncture services in New York.

The current services described and offered through this website are focused on Sports Acupuncture and related acupuncture care.

2. Website Information Is Not Individual Medical Advice

Information provided on this website is intended for general educational and informational purposes.

Website content does not create a practitioner-patient relationship and should not be considered individualized medical advice, diagnosis, or treatment.

A practitioner-patient relationship is established only after you have appropriately scheduled care and the Practice has accepted you as a patient.

Information on this website should not be used as a substitute for evaluation or treatment by an appropriately licensed healthcare professional.

3. Emergencies

This Practice does not provide emergency medical care.

If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical attention.

Do not use website forms, email, social media, or online booking tools to communicate urgent medical concerns.

4. Acupuncture and Licensed Healthcare Services

Acupuncture services are provided by an appropriately licensed practitioner and are subject to applicable professional standards, laws, regulations, clinical judgment, informed-consent requirements, and scope-of-practice limitations.

Treatment recommendations are individualized and may change based on your health history, presentation, response to care, and other relevant circumstances.

Nothing on this website guarantees that acupuncture is appropriate for a particular person or condition.

5. Patient Eligibility

The Practice currently accepts patients who are 21 years of age or older.

We do not currently provide treatment to individuals under age 21.

Additional eligibility considerations may apply based on the nature of the requested service, medical history, safety considerations, or professional judgment.

6. Appointments

Services are provided by appointment only.

Submitting an appointment request or initiating an online booking does not require the Practice to provide treatment. The Practice may decline, modify, reschedule, or discontinue care when reasonably necessary for clinical, professional, operational, or safety reasons.

Patients are responsible for providing accurate contact, health, and appointment information.

7. Cancellation, Rescheduling, and No-Shows

Appointments are subject to the cancellation and rescheduling policies displayed during the booking process or otherwise provided to you before your appointment.

By scheduling an appointment, you agree to the applicable cancellation, late-cancellation, rescheduling, and no-show terms.

Fees may apply when an appointment is cancelled or rescheduled outside the permitted window or when a patient does not attend a scheduled appointment.

If a separate booking policy presented at the time of scheduling contains more specific appointment terms, those terms will govern the applicable appointment.

8. Fees, Payment, and Insurance

Fees for services may be displayed through the booking platform or communicated directly to you.

Payment is due according to the policies communicated at booking or at the time services are provided.

The Practice may accept certain forms of payment through third-party payment processors.

Unless expressly stated otherwise, the Practice does not guarantee insurance reimbursement.

If documentation is provided for possible out-of-network reimbursement, reimbursement decisions remain the responsibility of the patient's insurer. Patients are responsible for understanding their own insurance benefits, deductibles, coverage restrictions, and reimbursement requirements.

Any amount not paid by an insurer remains the patient's responsibility unless otherwise agreed in writing.

9. No Guarantee of Results

Healthcare outcomes vary from person to person.

The Practice does not guarantee any particular outcome, level of symptom improvement, recovery timeline, athletic result, or response to acupuncture or related care.

Examples, educational materials, testimonials, or descriptions of previous experiences should not be interpreted as guarantees of future results.

10. Testimonials, Photos, and Patient Information

Any patient testimonial, photograph, video, case information, or other identifiable patient material used publicly by the Practice will be handled according to applicable authorization and privacy requirements.

The appearance of a testimonial or patient experience on this website does not mean that another patient should expect the same result.

11. Intellectual Property

Unless otherwise stated, the content of this website—including text, educational materials, graphics, branding, photographs, videos, downloadable materials, and original written content—is owned by or licensed to the Practice and is protected by applicable intellectual-property laws.

You may access website content for your own personal, noncommercial use.

You may not reproduce, republish, distribute, sell, modify, commercially exploit, or create derivative works from protected website content without permission, except where otherwise permitted by law.

12. Acceptable Use

You agree not to use this website in a manner that:

• violates applicable law;

• interferes with the website or its security;

• attempts to obtain unauthorized access to systems or information;

• impersonates another person;

• submits false, fraudulent, abusive, or misleading information; or

• infringes the rights of the Practice or another person.

We may restrict access to the website where reasonably necessary to protect the Practice, patients, users, systems, or other parties.

13. Electronic Communications

When you contact the Practice electronically, you understand that ordinary email, website forms, text messaging, and social-media communications may not provide the same privacy protections as systems specifically designed for healthcare communication.

Please avoid sending sensitive health information through unsecured communication channels unless specifically instructed to do so.

Administrative communications may be used for scheduling, appointment reminders, billing, practice updates, or responding to your inquiries.

14. Privacy

Your use of this website is also subject to our Privacy Policy.

Clinical health information may also be governed by additional privacy practices and documentation provided in connection with your care.

The website Privacy Policy is not intended to replace any legally required Notice of Privacy Practices or other patient privacy documentation.

15. Third-Party Services and Links

This website may use or link to third-party services for functions such as website hosting, appointment scheduling, payments, maps, communications, or other operational services.

Those third parties may maintain their own terms and privacy practices.

The Practice is not responsible for the content, availability, security, or independent practices of websites or services that it does not control.

16. Website Availability and Accuracy

We try to keep website information accurate and current, but information may change.

We do not guarantee that the website will always be available, uninterrupted, complete, error-free, or current.

We may modify, suspend, remove, or update website content or functionality at any time.

17. Limitation of Liability

To the fullest extent permitted by applicable law, the Practice is not responsible for losses or damages arising solely from reliance on general website content, inability to access the website, third-party services outside our control, or unauthorized use of the website.

Nothing in these Terms is intended to waive, restrict, or disclaim a right or responsibility that cannot legally be waived or restricted.

Nothing in this section alters the professional obligations applicable to licensed healthcare services actually provided to a patient.

18. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.

19. Changes to These Terms

We may revise these Terms as our website, services, technology, or legal obligations change.

The most recent version will be posted on this website with an updated revision date.

Continued use of the website after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

21. Contact

Questions about these Terms may be directed to:

Marisa Michele Acupuncture PLLC
New York, New York
info@marisamichele.com

Last Updated: September 25, 2026

Marisa Michele Acupuncture PLLC (“Practice,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, communicate with us, or use website-related services such as online scheduling.

This policy primarily addresses information collected through the website and related online services. Information created or maintained as part of your clinical care may be subject to additional healthcare privacy protections and separate privacy documentation.

1. Who This Policy Applies To

This Privacy Policy applies to visitors to this website and individuals who interact with online services operated on behalf of Marisa Michele Acupuncture PLLC.

Our current website and clinical services are intended for adults 21 years of age or older.

2. Information We May Collect

Depending on how you interact with the website, we may collect information such as:

• your name;

• email address;

• telephone number;

• appointment information;

• information you voluntarily provide when contacting us;

• billing or transaction-related information;

• technical information about your device or browser;

• IP address;

• website activity and usage information;

• cookie or analytics information; and

• other information necessary to provide or administer requested services.

Information collected in connection with actual patient care may include additional health and clinical information.

3. How We Use Information

We may use information to:

• respond to inquiries;

• schedule and administer appointments;

• communicate appointment reminders or changes;

• provide requested services;

• process payments;

• maintain appropriate business and patient records;

• operate and improve the website;

• understand general website usage;

• protect the security and integrity of our systems;

• prevent fraud or misuse;

• comply with professional, legal, regulatory, accounting, or record keeping requirements; and

• communicate with you when otherwise permitted.

We limit our use of information to purposes reasonably related to operating the Practice, providing services, complying with applicable obligations, and maintaining the website.

4. Health Information and Patient Privacy

Information collected as part of your clinical care is different from ordinary website information.

Where applicable, protected or confidential health information is handled according to the privacy requirements governing the Practice and any Notice of Privacy Practices or other patient documentation provided to you.

This general website Privacy Policy does not replace any Notice of Privacy Practices that may apply to your clinical records.

Please do not submit sensitive medical information through ordinary website contact forms, social media, or unsecured email unless specifically instructed to do so.

5. Online Scheduling

We may use a third-party scheduling platform, including services associated with Squarespace or Acuity Scheduling, to allow patients to request or manage appointments.

Information you enter through a scheduling platform may be processed through that provider's systems.

The information requested during booking may include contact information, appointment information, and other information necessary to administer your visit.

Where a vendor handles protected health information on behalf of the Practice, we use the service in accordance with the privacy and contractual requirements applicable to that relationship.

6. Payments

Payments may be processed through third-party payment providers, such as Stripe, or through payment functionality integrated with our scheduling or website systems.

Payment providers may collect information necessary to authorize and process your transaction.

The Practice generally does not need to receive or store your complete payment-card number when transactions are processed directly by an external payment processor.

Payment providers maintain their own security practices, terms, and privacy policies.

7. Cookies and Website Analytics

Like many websites, our website may use cookies or similar technologies necessary for website functionality, performance, security, preferences, or analytics.

We may also receive general information about how visitors reach or interact with the website.

Depending on your browser and the technologies used on the website, you may be able to restrict or delete cookies through your browser settings.

Disabling certain cookies may affect website functionality.

8. Service Providers

We may share information with service providers when reasonably necessary for them to perform services on our behalf.

These providers may include companies involved in:

• website hosting;

• appointment scheduling;

• payment processing;

• communications;

• email delivery;

• technology support;

• analytics;

• accounting;

• professional services; or

• other administrative functions.

We do not authorize service providers to use patient information for unrelated purposes merely because they provide services to the Practice.

9. Other Disclosures

Information may also be disclosed when reasonably necessary to:

• comply with applicable law or legal process;

• satisfy professional or regulatory obligations;

• respond to lawful governmental requests;

• protect the rights, safety, or property of the Practice or another person;

• investigate suspected fraud, abuse, or security problems;

• enforce applicable agreements; or

• complete an authorized business or professional transaction where permitted by law.

Health information will be subject to any additional disclosure restrictions applicable to it.

10. Marketing and Practice Communications

If you voluntarily subscribe to a mailing list or other nonclinical communications, we may use the contact information you provide to send those communications.

Where required, you may unsubscribe using the instructions contained in the communication.

Appointment reminders, billing notices, responses to inquiries, patient-care communications, and other service-related messages are administrative or transactional communications and may be treated differently from optional marketing communications.

11. Security

We use reasonable administrative, technical, and organizational measures intended to protect information within our control.

However, no website, internet transmission, email service, or electronic-storage system can be guaranteed to be completely secure.

For that reason, patients should use designated patient or scheduling systems rather than ordinary email or social media when transmitting sensitive information whenever those systems are available.

12. Data Retention

We may retain information for as long as reasonably necessary for the purposes for which it was collected and as required for clinical, professional, legal, accounting, tax, operational, security, or record keeping purposes.

Different categories of information may be retained for different periods.

Clinical records are maintained according to the requirements applicable to the Practice and are not governed solely by general website-retention practices.

13. Your Choices and Rights

Depending on the type of information involved and applicable law, you may have rights regarding access to, correction of, or other treatment of certain personal information.

Patient rights concerning clinical health records may differ from rights concerning ordinary website information.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before responding to certain requests.

14. Adults Only

The Practice currently provides services only to individuals 21 years of age or older, and this website is not intended to solicit clinical services from children or minors.

If we learn that information has been submitted contrary to this policy, we may delete or otherwise appropriately handle that information.

15. Third-Party Websites

This website may contain links to external websites or services that we do not operate.

Their collection and use of information are governed by their own privacy policies and practices.

We are not responsible for the privacy or security practices of independent third parties.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, vendors, operations, or legal obligations.

The current version will be posted on this website with its most recent revision date.

17. Contact

Questions or requests concerning this Privacy Policy may be directed to:

Marisa Michele Acupuncture PLLC
New York, New York
info@marisamichele.com